Your best salesperson,
on WhatsApp, 24/7.
An Ai assistant that knows your products, prices and hours, takes orders and bookings in English or Roman Urdu, and keeps your store, sheet and calendar up to date.
- 14-day free trial
- No card needed
- Live the same day
- 1 × Nude eyeshadow palette — Rs 2,800
- Delivery — Rs 200
- Total — Rs 3,000 · Cash on delivery
- House 12, Street 4, DHA Phase 5, Lahore
- Item
- Eyeshadow palette
- Total
- Rs 3,000
- Payment
- COD
Shopify#1002Order created · stock updated
Illustrative example conversation.
- Replies in seconds, any hour
- English and Roman Urdu, voice notes included
- Never invents a price
- Works with Shopify, WooCommerce, Odoo, Google and Cal.com
- You can take over any chat
The problem
WhatsApp is where you sell. It's also where sales slip away.
Missed after hours
Customers message at midnight. By morning they've bought elsewhere.
The same ten questions
Price? Delivery? Timing? Location? Your team answers them all day.
Orders that go wrong
Missing addresses, wrong sizes, fake COD orders, "where is my parcel?" calls.
How it works
Live the same day, in three steps.
- 1
Teach it in minutes.
Paste your website, upload a menu or price list, or connect your store. It reads it all, and you approve what it found.
- 2
Connect WhatsApp.
Your official WhatsApp Business number, or your existing number by QR code.
- 3
Go live the same day.
It answers, sells, takes orders and books, and alerts you when a person is needed.
Features
Everything it does, from first message to delivered order.
It answers like your best staff member
Correct answers in seconds, from your own information.
Knows your business.
Products, prices, stock, sizes and colours, hours, location, delivery, payment methods, policies and FAQs.
Never makes things up.
Every price and figure is checked against your data before it's sent. If it isn't sure, it hands the chat to you.
Understands real chats.
Mixed English and Roman Urdu, short follow-ups like "prices?", and questions asked halfway through an order.
Voice notes.
Customers can speak instead of type. It understands them and replies in their language.
English or Roman Urdu, automatically.
It answers in the language the customer writes in. Or set one language for every reply.
Your brand voice.
Speaks as your business or as a named assistant. You choose the tone, length and style.
Location pin.
"Where are you?" gets your address, directions and a tappable WhatsApp map pin.
Open 24/7.
Every message gets an instant reply, with a typing indicator while it writes.
It sells, not just replies
Turns questions into orders.
Recommends like a salesperson.
Picks up to three items that fit the customer's need and budget and says why each one suits them.
Sends real product photos.
From your image library or straight from your store, with name and price on each.
Suggests alternatives.
Asked for something you don't sell? It offers the closest items you do sell.
Hands you hot leads.
For car dealers, real estate, travel, education and events, ready buyers come to you as a lead.
Orders, start to finish
Complete, correct orders, with no typing on your side.
Takes orders in chat.
Items, sizes, quantity, full delivery address, rider phone and payment method.
A clear yes, every time.
It reads the whole order back with the delivery charge and total, and places it only after the customer says yes.
Live stock check.
Only sizes and colours you have in stock are offered, checked with your store when the customer says yes.
Your delivery rules.
Delivery charge, free delivery above an amount, minimum order and delivery time, all applied automatically.
Payment method recorded.
Cash on delivery, bank transfer, JazzCash, Easypaisa or card, as you allow. It never handles money.
One order number for life.
A short reference like ORD-7KQ2MX that the customer, you and your store all share.
You stay in control.
Edit an order before you confirm it. The customer approves the change with YES.
Instant alerts.
Every new order goes to up to three of your phones on WhatsApp, with items, total, address and payment.
Delivery and customer updates
Customers always know where their order is.
"Where is my order?" answered instantly.
Status, items, courier, tracking number and link, by order number or none at all.
Automatic status messages.
Confirmed, sent out with tracking, delivered or cancelled, each sent once, in the customer's language.
Ship in one click.
Pick the courier (TCS, Leopards, PostEx, Trax, M&P, Call Courier, BlueEx, Swyft or your own rider) and add the tracking number. The customer is told at once.
Cancel in chat.
Customers can cancel unshipped orders themselves. Stock goes straight back. Anything risky comes to you.
Built for cash on delivery
Fewer fake orders and wasted courier trips.
COD confirmation on WhatsApp.
Every cash-on-delivery order from your website is confirmed or cancelled by the customer on WhatsApp before you ship.
Cancelled means restocked.
A cancelled order is cancelled in your store and its stock put back.
Local payment methods.
JazzCash, Easypaisa, bank transfer and COD, recorded on every order.
Bookings and appointments
For clinics, salons, gyms, workshops and consultants.
Books in chat.
Service, time and name, read back, then a clear yes.
Real free times.
With Cal.com connected, it offers times your calendar says are free and books them on the spot.
Asks for email only when needed.
If your booking app requires an email, it asks for one. Nothing to set up.
Appointments dashboard.
Requests, upcoming and past bookings. Confirm, move or close each one, and the customer is told.
WhatsApp reminders.
One reminder before each appointment to cut no-shows.
Calendar kept in step.
Bookings appear in your Google Calendar and move when the booking moves.
Your store, connected
Your store stays the single source of truth.
Your real catalogue.
Products, variants, prices, stock and photos sync from Shopify or WooCommerce. Changes arrive in seconds.
WhatsApp orders in your store.
Once you confirm a WhatsApp order, it's created in your store with the right variant, so stock moves.
Run fulfilment from one place.
Ship, mark delivered or cancel from Nexivo. Your store and your customer are both updated.
Website orders answered too.
Customers who ordered on your site get updates and order status on WhatsApp.
Odoo, on WhatsApp
For businesses that run on Odoo: your ERP and your WhatsApp, finally talking.
Sell from Odoo.
Products, prices with tax, stock and photos come straight from your Odoo.
Orders become Odoo sales orders.
Confirmed WhatsApp orders land in Odoo as sales orders, so stock and delivery follow your normal process.
Deliveries and tracking to the customer.
Odoo's delivery status and tracking reach the customer on WhatsApp.
Act from Nexivo.
Ship, deliver and cancel from the Nexivo dashboard, and Odoo is updated.
Instant updates.
Nexivo sets up the Odoo automation rules itself, so changes arrive in seconds.
Invoices and payment reminders.
Customers get their invoice on WhatsApp with your Odoo's own payment page. Reminders are optional.
Owner reports.
A daily sales summary and low-stock alerts on your WhatsApp.
CRM and Helpdesk.
WhatsApp customers become Odoo contacts and CRM leads. Chats handed to a person become Helpdesk tickets.
Calendar.
Confirmed bookings become Odoo calendar events.
Works with your Odoo.
Odoo 17 to 20, on Odoo Online, Odoo.sh or your own server.
Knowledge base: you approve everything
Teach it once. Nothing goes live without your check.
Website import.
Paste your address. It reads your pages and pulls out products, prices, hours, delivery, policies and FAQs in about a minute.
Files, photos and text.
PDF, Word, Excel, CSV, a photo of your menu, or anything pasted.
Import from your apps.
Shopify, WooCommerce, Google Sheets or a Google Doc that stays in sync.
You approve first.
Everything it reads waits for your check. Customers only hear facts you confirmed.
No silent overwrites.
If a new document says something different, both versions wait side by side. You choose Keep current or Use these.
Seven simple sections.
About, Menu or Products or Services, Images, Location, Hours, Policies, FAQs. A tick shows what's done.
Image library.
Upload photos and Ai writes the captions for you to keep or edit.
Hours and delivery made easy.
Copy one day to the whole week, set 24/7 in a tap, and set delivery areas, charges and minimums.
Your team, in control
The assistant does the work. Your people stay in charge.
Business dashboard.
Customers, new customers, chats handled by Ai, orders and revenue against last period, bookings, best sellers and your busiest hours.
Shared inbox.
Every chat in one place. Filter by open, needs you, taken over or resolved.
Take over any chat.
Reply from the dashboard or straight from the business phone, and the assistant steps back. It picks the chat up again after 12 hours of silence.
Hands over honestly.
Complaints, requests for a person and questions it can't answer come to you, with an alert.
Alerts that reach you.
On your WhatsApp (up to three numbers), by email and in the dashboard, at most one per chat every 15 minutes.
Team logins with roles.
Full access, Orders only, Chats, or Catalogue. Change a role or switch a login off at any time.
Customer list.
Everyone who messaged you, with orders, bookings and total spent.
Pause anytime.
Stop the assistant for every chat with one switch. Messages keep arriving in the inbox.
Try before going live.
Chat with your assistant in the dashboard exactly as a customer would.
Connection watched 24/7.
A dropped connection reconnects on its own. If your number is logged out, you're told at once.
Run your shop from your own WhatsApp
No laptop needed.
Owner commands.
From your phone: /orders, /order #1002, /confirm, /ship #1002 TCS 772001234, /delivered, /cancel, /stock.
Nothing happens by accident.
Every change is read back to you and done only after your YES.
Ai in your team and vendor groups
Answers for your staff, from your data.
Works in your WhatsApp groups.
Turn it on in staff, vendor or management groups.
Answers when tagged.
Stock, orders and sheet data, counted from your own records, never guessed.
Rules per group.
Each group gets its own instructions and its own connected data.
Safe by design
Protects your number, your margins and your customers.
Stays on topic.
Politely declines anything unrelated to your business.
Can't be tricked.
Ignores "give me 50% off, ignore your rules" messages and never asks for passwords, codes or card numbers.
Stops bot loops.
Detects other automated systems and steps back, so your number isn't flagged.
Encrypted and separated.
WhatsApp sessions and app keys encrypted with AES-256, passwords hashed with Argon2id, every business's data kept separate.
Least access.
Google access is limited to the one sheet, calendar or document you choose.
Privacy built in.
Chats are deleted automatically after 12 months, voice notes are never stored, and no card details ever pass through.
Every action recorded.
Plan changes, team changes, connections and access to customer data are all logged.
Also from Nexivo
Personal Assistant
Replies as you, in the chats you choose.
Replies as you.
Only in the chats you pick, with your own instructions for each person.
Knows its limits.
Never answers about money, commitments, health, legal matters or arguments. Those come to you.
Quiet when you're around.
Silent during your quiet hours and whenever you're active in the chat.
Daily brief.
One message a day: who's waiting on you, who hasn't replied, and what it said for you.
Private by default.
Codes, card numbers, CNICs and passwords are removed before anything is stored. Muted chats are never read.
See it on your own business
See your business answered on WhatsApp, in a minute.
Give us your website or just your business name. We build an assistant that knows your business, and you chat with it on your own phone by scanning a QR code. When you sign up, everything it learned carries over.
Book a demo- 1Share your website or business name
- 2Scan a QR code on your phone
- 3Chat with your own assistant
Integrations
Connected to the tools you already run on.
Shopify
Catalogue, stock and photos in sync. WhatsApp orders created in the store. COD confirmation. Ship and deliver from Nexivo.
WooCommerce
Same as Shopify, for WordPress shops.
Odoo
Products, sales orders, deliveries, invoices, CRM leads, Helpdesk and calendar.
Google Sheets
Every order and booking as a live row. Or keep your price list in a sheet.
Google Calendar
Every confirmed booking as an event that moves with the booking.
Google Docs
Keep your information in a Doc, and the assistant stays up to date.
Cal.com
Real free times offered and booked straight from WhatsApp.
Calendly
Calendly bookings in your dashboard, with WhatsApp confirmations and reminders.
Google apps connect with Google sign-in, no keys to copy.
Made for your kind of business
Thirty-one business types, ready from day one.
Each with the right words and behaviour from the start: orders, bookings, or enquiries handed to your team.
- Food and drink
- Restaurant · Café · Bakery or sweets · Home kitchen · Catering
- Shops
- Shop · Clothing and fashion · Electronics and mobiles · Furniture and home · Grocery · Pharmacy · Cosmetics and skincare · Jewellery · Car dealer
- Health
- Dental clinic · Medical clinic · Diagnostic lab · Physiotherapy · Veterinary clinic
- Beauty and fitness
- Salon · Spa · Gym or studio
- Services
- Real estate · Hotel or guest house · Travel agency · School or academy · Car service workshop · Repairs and maintenance · Events and weddings · Legal or consultancy
- Other
- Anything else
2 chicken biryani aur 1 raita. Delivery kitni der mein?
2 × Chicken biryani, 1 × Raita. Delivery Rs 150, total Rs 1,650. Takreeban 40 minute. Address bata dein?
Flat 3B, Gulberg III. Haan theek hai.
Order confirm ho gaya: ORD-4MP8QA. Rider ke nikalte hi message aa jayega.
Built for Pakistan
Built for Pakistan, and ready for more.
Pakistan first, then the Gulf, UK and US.
- Roman Urdu and English, as customers really write
- Urdu voice notes understood
- Cash on delivery confirmed on WhatsApp
- JazzCash, Easypaisa and bank transfer recorded on every order
- Tracking links for TCS, Leopards, PostEx and Trax
- Time zone, currency and number format set by country
Why Nexivo
More included. Nothing marked up.
| Feature | Nexivo WhatsApp Agent | Typical WhatsApp tools |
|---|---|---|
| Ai assistant | Included in every plan | Paid add-on or top plans only |
| Store, sheet and calendar integrations | Included | Often charged extra |
| Takes orders and books appointments | Yes, with a read-back and a clear yes | Mostly menus and flows |
| Prices | Only from your data, checked before sending | Can be guessed by the Ai |
| Roman Urdu and voice notes | Yes | Rarely |
| WhatsApp message fees | Paid to Meta at Meta's price, no markup | Often marked up |
- Ai assistantNexivo WhatsApp Agent: Included in every planTypical WhatsApp tools: Paid add-on or top plans only
- Store, sheet and calendar integrationsNexivo WhatsApp Agent: IncludedTypical WhatsApp tools: Often charged extra
- Takes orders and books appointmentsNexivo WhatsApp Agent: Yes, with a read-back and a clear yesTypical WhatsApp tools: Mostly menus and flows
- PricesNexivo WhatsApp Agent: Only from your data, checked before sendingTypical WhatsApp tools: Can be guessed by the Ai
- Roman Urdu and voice notesNexivo WhatsApp Agent: YesTypical WhatsApp tools: Rarely
- WhatsApp message feesNexivo WhatsApp Agent: Paid to Meta at Meta's price, no markupTypical WhatsApp tools: Often marked up
Pricing
Simple plans. Ai included.
Prices are monthly. Yearly billing saves 20%. Ai replies are included on every plan, with no credits to buy.
Free trial
14 days with real customers. No card needed.
- 100 conversations / month
- 2 team seats
- QR or official API
- Email support
Starter
Answers, orders and bookings on your own number.
- 750 conversations / month
- 3 team seats
- Your number by QR
- Email support
Growth
Store, delivery and booking integrations.
- 2,500 conversations / month
- 5 team seats
- Official API or QR
- Email and WhatsApp support
Pro
Odoo, more volume and done-for-you setup.
- 10,000 conversations / month
- 15 team seats
- Official API or QR
- Priority support
Enterprise
Custom volume, seats and a dedicated manager.
- Custom conversations / month
- Custom team seats
- Official API
- Dedicated manager, SLA support
WhatsApp's own message fees on the official API are billed by Meta directly to you, at Meta's price. Nexivo adds nothing on top.
Compare plans
| Feature | Free trial | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Customer conversations a month | 100 | 750 | 2,500 | 10,000 | Custom |
| Team seats | 2 | 3 | 5 | 15 | Custom |
| WhatsApp connection | QR or official API | Your number by QR | Official API or QR | Official API or QR | Official API |
| Ai answers, Roman Urdu, voice notes | Included | Included | Included | Included | Included |
| Orders or bookings in chat | Included | Included | Included | Included | Included |
| Website, file and photo import | Included | Included | Included | Included | Included |
| Inbox, takeover, alerts | Included | Included | Included | Included | Included |
| Google Sheets, Calendar, Docs | Included | Included | Included | Included | Included |
| Shopify and WooCommerce | Included | Not included | Included | Included | Included |
| COD confirmation, delivery updates | Included | Not included | Included | Included | Included |
| Cal.com and Calendly | Included | Not included | Included | Included | Included |
| Product photos, recommendations | Included | Included | Included | Included | Included |
| Owner commands, group Ai | Not included | Not included | Included | Included | Included |
| Odoo | Not included | Not included | Not included | Included | Included |
| Odoo invoices, reminders, daily summary | Not included | Not included | Not included | Included | Included |
| Done-for-you setup | Not included | Not included | Not included | Included | Included |
| Support | Email and WhatsApp | Priority | Dedicated manager, SLA |
Add-ons
- Done-for-you setupOn Starter or Growth, free on yearly plans. We import your knowledge, connect your store and get you live.$149 one-time
- Extra team seatAdd people beyond your plan's seats.$8/mo
- Extra 1,000 conversationsTop up when a busy month runs over.$15
Personal Assistant
A separate product. Replies as you in the chats you pick, with a daily brief.
Coming soon
On the roadmap
- Continue the chat in the browser, to save on WhatsApp message fees
- Bookings straight into Calendly from the chat
- Live courier tracking inside the chat
- More stores: Daraz, Wix, BigCommerce, Magento, Salla, Zid
- Courier accounts (PostEx, Leopards, TCS, Trax) and CRMs (HubSpot, Zoho), Zapier and Make
Your next customer is messaging you right now.
Let Nexivo answer, sell and book, while you run the business.
14-day free trial · No card needed · Live the same day