Orders taken on WhatsApp.
Fulfilled from Shopify.

Nexivo Support Agent answers product questions and takes orders right inside a WhatsApp chat — creating, confirming, and fulfilling them in your Shopify store automatically.
Native WhatsApp ordering
storefrontShopify draft-to-fulfilled
inventory_2Real-time inventory sync
9:41
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storefront
Nexivo Store
online
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Hi! Do you have the Classic Leather Tote in black?
10:41done_all
Yes! Classic Leather Tote — Black is in stock, $89.00 😊 Want me to place the order?
10:41
Yes please, 1
10:42done_all
Draft order #1042
Classic Leather Tote × 1 — $89.00
CancelConfirm ✓
10:42
Confirm ✓
10:43done_all
Order confirmed! ✅ We'll text your tracking number the moment it ships 📦
10:43
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Messages answered
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Orders automated
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<10s
Avg. reply time
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99.9%
Inventory accuracy
HOW IT WORKS
From a question to a shipped order.
1
Ask
Customer messages your WhatsApp number asking about a product.
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Order
Agent checks Shopify stock and takes the order in the same chat.
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Confirm or Cancel
A draft order is created instantly. Customer taps to confirm or cancel.
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Fulfill
On confirm, the draft becomes a real order and inventory is deducted.
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Track
Once your team ships it, the order ID and tracking number are texted back.
INTELLIGENT ORDERING ENGINE
Chat, order, fulfill. One agent.
Understands the question, checks real stock, and takes the order — the same agent works your chat and your storefront.
Sells in the same chat customers already trust.
WHATSAPP-NATIVE ORDERING
Do you have this in size M?
Yes, 6 left in Medium — want me to add it to your order?
Sells in the same chat customers already trust.
Understands product questions, checks variants and stock in real time, and takes the order without ever leaving WhatsApp — no app to download, no website to visit.
Product Q&A in natural language
Variant & stock lookups
Order taken in-chat
Every order is safe until the customer says go.
DRAFT-TO-CONFIRMED LIFECYCLE
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Draft
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Confirmed
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Fulfilled
Every order is safe until the customer says go.
The moment someone orders, a Shopify draft is created — nothing is charged or committed yet. Confirm moves it to a real order and deducts inventory; cancel deletes the draft, clean.
Auto-created Shopify draft orders
Confirm/cancel over WhatsApp
Automatic inventory deduction
The same agent, embedded right in your store.
SHOPIFY STOREFRONT CHATBOT
chat
Chat with us — instant replies
The same agent, embedded right in your store.
Drop it into your Shopify storefront as a chat widget so browsing customers get the same instant answers and ordering flow — then hand off to WhatsApp for tracking and support.
Drop-in Shopify widget
Same brain as WhatsApp
Seamless handoff either way
storefrontNEXIVO LIVE ORDER QUEUE
TIME
CUSTOMER & ITEM
AMOUNT
STATUS
09:14
Sarah M.
Classic Leather Tote — Black
$89.00
09:22
James K.
Running Shoes — Size 10
$124.00
checkConfirmed
09:31
Aisha R.
Ceramic Mug Set × 2
$38.00
09:40
Diego P.
Wireless Earbuds
$59.00
checkConfirmed
Built for Shopify brands that sell in conversation
WHAT CUSTOMERS ASK: FASHION & APPAREL
Customers get instant fit and stock answers, so browsing turns into checkout in the same thread.
Size & fitColor availabilityRestock alerts
72%
Questions Resolved Without a Human
TWO SYSTEMS, ONE AGENT
WhatsApp Business API
The channel your customers already use — no app install, no new account.
check_circleOfficial WhatsApp Business API
check_circleNatural-language product Q&A
check_circleButtons for confirm / cancel
check_circleOrder & tracking updates sent automatically
storefront
Your Shopify Store
Reads and writes directly to the store you already run — no separate inventory to maintain.
check_circleLive product & variant catalog
check_circleDraft order creation on request
check_circleConfirm → order, cancel → deleted
check_circleInventory deducted on confirmation
check_circleFulfillment & tracking webhooks
BONUS — WORKS ON YOUR STOREFRONT TOO
Embed the same agent as a Shopify chat widget
Same answers, same ordering flow — right on your product pages.
WHY BUSINESSES PICK NEXIVO SUPPORT AGENT
Same sale, five fewer manual steps.
warningMANUAL WHATSAPP SALES
schedule
Customer messages
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Staff checks stock by hand~3 min
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Staff writes up the order~2 min
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Staff chases for payment~5 min
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Staff updates tracking manually~2 min
boltWITH NEXIVO SUPPORT AGENT
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Customer messages
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Agent checks stock instantly<1 sec
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Draft order created automaticallyinstant
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Customer confirms in one tap~5 sec
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Tracking sent automaticallyinstant
timer~12 minutes of staff time saved on every order
Book a Free Demo
FROM OUR FOUNDER
Built to solve a real problem, trusted by Shopify sellers.
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Most order chats die waiting for someone to reply. We built an agent that never makes a customer wait — from question to shipped order, without a human touching it.
Musa Iqbal, Founder of Nexivo
Musa Iqbal
Founder, Nexivo AI
SHOPIFY SELLERS SELLING WITH NEXIVO EVERY DAY
Orders come in while I sleep — customers confirm, agent handles the rest.
S. Ahmed
Apparel Brand Owner
Cut our support headcount in half and orders still close faster than before.
N. Farooq
Beauty DTC Founder
The confirm/cancel flow alone killed our fake-order problem overnight.
H. Malik
Electronics Accessories Seller
Customers reorder from the same WhatsApp thread — no app, no friction.
A. Raza
Grocery Subscription Owner
Orders come in while I sleep — customers confirm, agent handles the rest.
S. Ahmed
Apparel Brand Owner
Cut our support headcount in half and orders still close faster than before.
N. Farooq
Beauty DTC Founder
The confirm/cancel flow alone killed our fake-order problem overnight.
H. Malik
Electronics Accessories Seller
Customers reorder from the same WhatsApp thread — no app, no friction.
A. Raza
Grocery Subscription Owner
PRICING
Simple, transparent pricing.
One flat price per store. Pick the plan that matches your order volume — we'll size it with you on the demo.
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Starter
One store, getting started on WhatsApp.
$24.99/ month
Up to 300 orders / month
Book a Free Demo
check1 WhatsApp Business number
checkProduct Q&A & order taking
checkDraft → confirmed order flow
checkAutomatic inventory deduction
checkEmail support
MOST POPULAR
star
Growth
For stores scaling order volume.
$49.99/ month
Up to 2,000 orders / month
Book a Free Demo
Everything in Starter, plus:
checkShopify storefront chat widget
checkCart & abandoned-order recovery
checkMulti-agent handoff to your team
checkOrder & tracking status lookups
checkPriority support
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Pro
For multi-store, high-volume brands.
$69.99/ month
Unlimited orders
Book a Free Demo
Everything in Growth, plus:
checkMultiple Shopify stores
checkCustom conversation workflows
checkCustom API integrations
checkDedicated success manager
NEED MORE THAN THIS?
Add custom conversation flows for upsells and bundles, or connect additional storefronts under one account.
Custom pricing · Bundle discussed on your demo
Book a Custom Demo
Let customers order without ever leaving WhatsApp.
Book a demo to see it take a real order live.
Built to solve a real problem. Trusted by growing Shopify brands.
OFFICIAL WHATSAPP API
SHOPIFY NATIVE
NO-CODE SETUP
FAQ
Frequently asked questions.
The Shopify draft order is deleted immediately — nothing is charged, and no inventory is held or deducted.